Starlink Setup and Configuration in
Mutuka - DRC

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Starlink Setup and Configuration in Mutuka – DRC

$ 100,00

Our professional installers will deliver your Starlink equipment to your location and mount it to your home’s exterior. They will also help download the Starlink app and guide you through the account creation process on your mobile device.

Before we begin

When we arrive at your home, we’ll discuss the scope of work to ensure that the services you purchased meet your needs and expectations. If they don’t, we’ll recommend solutions. To ensure that installation can take place, we’ll verify that the location of the antenna will have a clear, unobstructed signal path to the northern sky (i.e., no trees, tree branches, buildings or other objects above the antenna).
Delivering to your home

We’ll securely deliver your new Starlink system to your home.
Connecting your new system

We’ll mount and assemble your new equipment, connect the Starlink cable to the included router inside the house through an exterior wall (or siding) and connect up to two devices.
Testing and demonstrating

We’ll assist you in downloading the Starlink app and creating a Starlink account through your mobile device. We’ll set up as many as two existing network devices, update the device’s (or devices’) firmware and guide you through any necessary user account setup and configuration. We’ll also demonstrate how to update these credentials and settings for future reference.
Cleaning up

It’s like we were never there. We’ll clean up the work area and remove all tools and supplies.
*Service does not include assembling furniture, installing an in-wall power extension, mounting to a custom surface or connecting to an existing network
*Service does not include installation to any recreational vehicles or boats or mounting to any commercial buildings, apartments or condos.
Installation is limited to the outside of a home.
*The Starlink cables will not be concealed within the home (i.e., in-wall concealment).
*We will only use the included Starlink router for network connectivity.
*Installation restrictions may apply to the following: 1) inclement weather conditions; 2) instances of a roof’s pitch or angle being too steep; 3) installation in, on or through Spanish-style or wood tiles or shingles, which can lead to difficulty in sealing or preventing moisture from seeping in after an access hole is drilled.

Other

Starlink base antenna, router, any cables, customer provided mount, as well as a customer owned smartphone are required for mounting and setup

We stand behind our services and repairs with a 90-day workmanship warranty.

80 minutes

How do I set up Starlink?

Find a clear view of the sky. Use the “Check for Obstructions” tool on the Starlink app (iOS, Android) to find the install location that will deliver the best service.
Plug Starlink into power.
Within a few minutes, your Starlink will connect to satellites.
- Starlink Standard Actuated and Starlink Performance (Gen 1) will automatically level itself to search for satellites overhead. Do NOT attempt to manually adjust your Starlink.
- For Starlink Standard and Starlink Mini, use the alignment tool to position Starlink to connect to satellites overhead.
Connect to high-speed Starlink internet from your device!
- Your Starlink may need to download the latest software after initial setup for optimal performance. This will happen automatically overnight or you can watch your Starlink app for messages about the update status

Starlink	Guides
	Standard Starlink Kit – Setup Guide
	Starlink Mini Kit – Setup Guide
	Starlink Standard Actuated Kit – Setup Guide
	Standard (Circular) Starlink Kit – Setup Guide
	Starlink Enterprise Kit – Setup Guide
	Starlink Performance Kit (Gen 1) – Setup Guide
	Starlink Performance Kit (Gen 2) – Setup Guide
	Starlink Performance Kit – Setup Guide

Still experiencing issues getting online?

Connect to your Starlink WiFi > Open the Starlink App > See if there are any alerts on the home screen.
- If you are unable to connect to your Starlink WiFi, please follow this troubleshooting guide: Cannot connect to the Starlink Router
If there are no alerts, please navigate to the topic to troubleshoot based on what the App screen says:
If you have a different question about your account or service, please select one of the below recommended topics.

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